FAQ
Q: I have a problem and I don't know what to do.
A: Before the convention - ask us on Telegram or send a ticket. During the con -come to ConOps. We'll try to solve the problem.
Q: To travel to Poland I require a few documents - where can I get them?
A: Organizers have it covered. Just send a ticket using help.gdakon.org!
Q: Can I take my dog or other pet with me?
A: Yes, but please contact the organizers to make some arrangements. The price for a pet is about 70zł for a day.
Q: Am I able to stay one day longer/arrive a day earlier at the convention site? Maybe a few?
A: Sure, an appropriate option has to be chosen in your user's profile. Keep in mind that in case of a longer stay there might be a room migration needed.
Q: Are dinners included?
A: No, the price includes only breakfast. You can buy dinner in the hotel restaurant. There are many restaurants in the area as well.
Q: I don't have any emails with my account activation :(
A: Check your Spam folder. Also, check if your mail is written correctly.
Q: I am unable to log in, and I am sure I wrote my password correctly.
A: Account locks itself after 5 failed attempts of logging in. Reset the password, or contact the organiser.
Q: When do I register?
A: Registration is open Sunday, October 1st at 20:00 (8 PM) CEST (GMT 2) - from that moment you can go to gdakon.org and register your account. Please be aware that it may be very slow in the first minutes as hundreds of people are trying to do the same. Please DO NOT open our website in multiple tabs, browsers, etc. as it will only make it worse and you may start getting errors because of doing so. Once you've registered your account, please wait for us to activate it.
Q: Do I have to register on Sunday?
A: You can register whenever you want. If you have a friend who has locked a room for you, you do not need to hurry. We will eventually activate all accounts, as described above.
Q: How do I take a spot in the hotel?
A: When your account gets activated by us, you can log in. After logging in you can view all the content such as Rooms or Attendee List.
In order to be able to pick a room, you just need to pay the confee for now - 390 PLN. Best if you use tpay for that, if that's possible for you. We have rooms available for one, two or four people. Two-person rooms can be converted into one-person rooms, please contact us in that situation. There is also a possibility to add an extra bed to your room - please contact us in that situation too.
Q: Do I have to pay for the whole room, or just for myself?
A: You pay for yourself.
Q: Till when can I pay for the hotel?
A: Two weeks after taking your place in a room. See Deadlines Page (gdakon.org/Pages/Deadlines) for more info.
Q: Why can't I pay with Paypal?
A: We're sorry, it is not possible to pay with PayPal. We refer to our latest announcement on @Gdakonek regarding that.
Q: How can someone hold / lock a room?
A: Locking rooms with passwords is, as it always has been, an option for Sponsors (and Supersponsors). Your Sponsor/Supersponsor status will be activated once we've registered the payment for it.
Q: For how long can I keep my room locked for my friends?
A: For two weeks since reg opening. See Deadlines Page (gdakon.org/Pages/Deadlines) for more info.
Q: What kind of rooms are available?
A: Mostly 2-person rooms, indicated by icons they are either 2x single bed [👤][👤] or 1x double bed [👥].
Q: How do I know where my room will be? Will it be near an elevator?
A: We do not know the exact layout of rooms on each floor. The hotel has only provided us with a simple text list with "Floor: room numbers", sorry.
Q: What are the most important deadlines?
A: You can find them all on our Deadlines Page.
Q: Can I purchase a sponsor later?
A: Yes, you can! After you buy the basic "Confee" option on the website and pay, you will be presented with options to upgrade regular confee to (super)sponsor. Thank you for supporting Gdakon! ^^
Q: Where can I find other important information?
A: All information is on our website (https://gdakon.org), but we recommend you to subscribe to our news channel @Gdakonek - we only post the most important stuff there, no spam :)